Privacy Policy

Introduction

At Golden Guard Coverage, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We comply with the General Data Protection Regulation (GDPR) and other applicable Swiss data protection laws.

Information We Collect

Personal Information

  • Name and contact information
  • Date of birth and age
  • Insurance history and requirements
  • Financial information for payment processing

Technical Information

  • IP address and browser type
  • Device information
  • Usage data and analytics

Cookies Policy

We use cookies to enhance your browsing experience and analyze website traffic. Our cookies fall into the following categories:

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Used for targeted advertising

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

GDPR Compliance

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to data portability
  • Right to object to processing
  • Right to restrict processing

To exercise these rights, please contact us at info@goldenguardcov.com

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage and transmission

Data Sharing

We may share your information with:

  • Insurance providers for policy processing
  • Service providers who assist in our operations
  • Legal authorities when required by law

We do not sell your personal information to third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically, we retain data for:

  • Active customer records: Duration of service + 7 years
  • Inactive customer records: 7 years from last interaction
  • Website analytics: 26 months

Contact Information

For any privacy-related questions or concerns, please contact us at:

  • Email: info@goldenguardcov.com
  • Address: Kornhausstrasse 7, 3013 Bern, Switzerland
  • Phone: +41 31 654 32 18

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date. We encourage you to review this policy periodically.

Last updated: May 2025